Your account
Manage your membership, usage and support requests.
Healing Room · Active Minutes
Time is only counted while you're actually chatting in the room. It never expires while your room stays open. To add time, tap the timer chip in the room's top-right corner — or open the room below.
Open the Healing Room →Session
Signed-in devices keep you logged in on this browser. Sign out below to end the session everywhere on this device.
Common questions
Quick answers about billing, access and privacy.
What is included in Gold membership?
Gold includes up to 10,000 Dorothy experiences each month, access across Dorothy experiences within your available quota, conversation continuity and first notification when the Dorothy app launches.
What happens when I cancel?
Auto-renewal is turned off immediately, but your paid access continues until the date shown in the membership section. You will not be charged for the next billing period.
Can I resume after scheduling cancellation?
Yes. Use “Resume auto-renewal” before your current period ends. Your membership will continue without interruption.
Where can I check purchases or missing access?
Sign in with the email used at checkout. If access is still missing, email support with your account email and Stripe order or receipt identifier.
How does Dorothy protect my private questions?
Sensitive server-side questions and answers are encrypted at rest and are not sold or used to build advertising profiles. See the Privacy Policy for retention and deletion details.
How can I contact Dorothy?
For billing, account access, cancellation or privacy questions, email hello@dorothymindread.com. Include your account email and order identifier when the request concerns a payment.
Dorothy app — launch notification
Leave your email and we'll tell you the moment the mobile app launches. Nothing else, ever.